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Well Collective Blog

WHAT TO DO WHEN A COACHING SESSION BECOMES A COUNSELLING SESSION

15/6/2022

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HOW TO MANAGE A COACHING SESSION RESPECTFULLY & COMPASSIONATELY. 
Our diverse and rich life journeys inform where we currently are and this is very clear when working with clients. As coaches we partner with clients to evoke and plan the changes they want to make in their lives. Our scope requires us to do this in a present and forward looking direction.
Health Coaching Course  *   Women's Health Coaching Course    *   ICF Credential

Author

Leanne Springers passion is inspiring and developing people through coaching, learning and mentoring.

Leanne has an extensive career in adult and vocational education working with people to uncover, develop, stretch and strengthen their abilities and competencies.

Leanne's expertise includes human resource management, coaching, workforce development, competency based training / assessment design & delivery, vocational training management and managing performance.

Leanne is studying the Certified Coaching Professional program.

WHAT IS THE LINE BETWEEN COACHING & COUNSELLING?

​Coaching, although clearly distinct from counselling, draws on the client centred approach of Carl Rogers. Unconditional positive regard, acceptance and reflective and empathic listening can develop the coaching relationship quickly. When working with clients I feel privileged at the deep, introspective and open manner in which they partner with me.   Their safety is paramount. 
 
As coaches there may be times we find ourselves in a situation where, from the safety of the coaching relationship, the client wishes to move into an area that is either at the border or outside our professional scope. 
 
From my own experiences it can be confronting. I have felt some concern about the possible impact on my relationship with clients when having to gently draw them back from looking deeper into significant past life experiences or relationships.  I have felt greater concern when a client wanted to focus on a family member’s medical and substance use. 
 
Working in the helping space it is easy to default to wanting to make things “right” for our clients rather than working with them to develop their own priorities and plans. What is critical to recognise though is that we can not provide the help needed if we do not have the necessary professional expertise. It is unsafe for both our clients and for us. 
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WHAT CAN YOU DO OR SAY IF A CLIENT RAISES ISSUES BEYOND COACHING SCOPE OF PRACTICE?

Here are eight strategies I use that you may find helpful in a similar situation:

1.     Be clear, compassionate and respectful about what you can and can’t do. 
2.    Explain “I don’t want you to find yourself in a place I don’t have the skills or experience to
       support you out of”.
3.    Say “If at any point either of us feel this is outside the scope of coaching we agree to say so.  
      If that happens we will discuss other options that may best serve you”. 
4.   During the session, guide the focus away from the past and back to the present and area for  
     change.
5.   Develop a database and network of practitioners and organisations for referrals. 
6.   Document action taken if a client referral is required. 
7.    Debrief with a mentor or supervising professional 
8.   Check in with the client by email 
 
Trust yourself - you will feel if a session or focus is becoming uncomfortable.  As always, find what resonates with you and reach out if needed for guidance and support. 

BOOK A FREE CAREER & WELLNESS TRANSFORMATION PLAN TODAY

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    Authors

    Ally McDonald-Bull; Wellness Coach
    Leanne Cooper; Founder and Director WCG
    Labrini Nutrition; Nutrition Coach
    Michele Cooper: Wellness coach recipient & MC Creative Digital Marketing
    Joanne Coates; Yogi-Kula
    Iydi Willis - Nutritionist and Masters In International Public Health
    Leanne Springer - Freshwater Harmony Professional & Personal Development. 
    ​Rachel Simpson. Mana Women's Wellness.

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Well College Global (formerly Cadence Health) is a highly personalised, bespoke college and was the first college to provide online nutrition courses in the late 1990's, we were the first college to offer lifestyle, food and health coaching programs and we are the first college in Australasia to offer a formal Women's Health Coaching qualification.

Well College prides itself on its support and service, we believe that we are conduit between knowledge and global wellbeing. We provide quality learning to wellness passionate coaches who are creating a Well World of Well Beings. Well College Global does not and will not discriminate against any individuals. 
Well College Global respects and acknowledges the Traditional Custodians of the Land, of Elders present, past and emerging, on which this connection between people takes place.
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  • Home
  • Qualifications
    • Nutrition, Health and Wellness Coach Certification
    • Womens Health and Wellness Coach Certification
    • Certified Coaching Professional Program
    • Wellness Coaching for Professionals
    • Sports Wellbeing Coaching and Mentoring
    • Professional Certificate in Meal and Menu Planning
    • Ayurvedic Wellness Coaching
    • Accreditation, Registration & Insurance Options
    • Degree pathways
    • Articulation From Other Colleges
    • Nutritionist Training
  • Short Courses
    • Our Nutrition & Health Individual Units >
      • Certificate of Human Nutrition
      • Ayurvedic Lifestyle
      • Fitness Professionals Guide to Client Nutrition
      • Fuelling and Physical Activity
      • Sports Nutrition for Optimal Performance
      • Early Childhood Nutrition
      • Food Groups & Dietary Diversity
      • Gut & Microbiome
      • Herbal Medicine
      • Introduction to Holistic Wellness
      • Introduction to Meal & Menu Planning
      • Non Diet Approach
      • Nutrition Psychology
      • Super Nutrition
      • Womens Health and Hormones
      • Weight Management Nutrition
      • Short nutrition units under 5hrs
      • Our Fitness Courses
    • Psychology, Business, Education and Wellness Units >
      • Business Coaching and Mentoring
      • Cultivating Confidence
      • Mental Health Awareness
      • Psychology, Behaviour and Wellbeing
      • Wellbeing Management and Coaching Practices
      • Physical, Emotional and Mental Health
      • Design and Deliver Courses
      • Motivational Techniques
    • Continuing Education Points Listing
    • Free Courses
    • Pregnancy Fitness and Nutrition Courses
  • Enrol
  • About
  • Contact
  • Things We Do
    • Book A Coaching Session
    • Find a Coach
    • Well Collective Blog
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